‘You have to be careful with the perfumes too’: Marshalls shopper says store started putting hard-to-remove tags on bags to prevent customers from swapping real luxury items for fakes
In a viral video, a TikToker explained what she’s noticed her Marshalls location started doing to prevent fraudulent returns.
The TikToker stitches a video the Daily Dot previously covered in which Amanda (@fashionnoodle) explains that people need to be “so so so careful when you go to the bougie T.J. Maxxs and bougie Marshalls to pick up some designer goodies.”
Amanda says the issue with buying luxury handbags and items from these stores is that when a customer goes to return the item, there is no one who is verifying the authenticity of the returned piece.
“So what’s happening, folks are buying fakes and returning the fakes and keeping the real,” she claims.
In response, Caalleigh (@caalleigh), a Canadian fragrance influencer, shared how her local Marshalls is taking action against this.
Caalleigh shows viewers the “plastic hard to remove red tag” now attached to the store’s luxury handbags. It includes a note stating that refunds or exchanges must have the red security tag and a valid receipt attached.
Stacy Fernández is a freelance writer, project manager and communications specialist. She’s worked at The Texas Tribune, The Dallas Morning News and run social for The Education Trust New York. Her favorite hobby is finding hidden gems at the thrift store, she loves a good audio book and is a chocolate enthusiast.